FAQs

When will my order ship?

Orders usually ship within 1-2 days of placing the order. 

What is your return policy?

If you are not 100% satisfied with your purchase, you can return your order to the address we will provide you for a refund or exchange within 30 days of receiving your order. To make a request, send an email to support@botaniqueparis.co.

You are responsible for the shipping costs. Any items originally included with your purchase must also be returned. You must provide a valid tracking number for your return in order for us to issue a refund. Upon receipt of the return and inspection of the product, we will issue your approved refund to the original payment method.

Returns Address:
451 Mirror Court, STE 106
Henderson, NV 89011

You can always contact us for any questions regarding returns at support@botaniqueparis.co

How do I use RevitalEyes™?

1. Charge the Device
Before using RevitalEyes for the first time, charge the device. The indicator light will turn green when fully charged. Ensure the device is not in use while charging.

2. Prepare Your Skin
Cleanse your face thoroughly. Apply a conductive gel or water based serum to the under-eye
area to prepare your skin for optimal light and microcurrent absorption. The more serum there is, the stronger the microcurrent conducts.

3. Power On
Press and hold the power button for 1 second to turn the device on.

4. Select Mode
Press the mode button to select your preferred mode:

Mode 1: Red Light Therapy (RLT) with Continuous Output (1kHz) – the indicator light will stay on.

Mode 2: RLT with Gradient Output (60Hz to 1kHz) – the indicator light will flash.

5. Adjust Intensity
Press the intensity button to toggle between the three levels of microcurrent intensity:

Low Intensity (12mA): Suitable for sensitive skin or beginners.

Medium Intensity (15mA): Ideal for reducing wrinkles and puffiness while improving overall skin health.

High Intensity (18mA): Provides intense treatment for firming and rejuvenating the under-eye area, reducing deep wrinkles.

6. Treatment Application
Gently move the device over the under-eye area, ensuring full coverage. For best results, use the device consistently as part of your daily skincare
routine.


7. Power Off
Press and hold the power button for 1 second to turn the device off.

How long until I see results?

Within the first couple weeks, most users notice diminished dark circles, reduced puffiness & bags and an overall more glowing complexion.

After a few weeks of regular use, most users notice a further amplification of the previous effects as well as a reduction in the appearance of wrinkles & fine lines.

✨To track progress, we recommend capturing before and after photos for comparison purposes.